When people use NON Epson inks or NON Epson Ink Cartridges, or try to reset Internal Epson Counters or reprogram Electrical Chips, with some other companies program, Epson will not take responsability for what ever damage, or problems occur to your printer. There's of course no way for me to actually know whats wrong with your printer and I'm not framiliar with the "SSC Procedure" at all.Unfortunatly, Epson "may not" or more correctly, "probably will not" cover any needed repairs even if your printer is still under your origional warranty.
Ian: As an "Epson Authorized Service Dealer", there's only so much information and help that I can legally give. Ssclg cannot offer any assistance to you, since they don't even have a 950 to study: anyway the functions offered have been thought for refillers, and are nearly useless with original cartridges. You will be asked also to replace all the cartridges, since the informations stored in the printer are inconsistent with the residual ink level.
You may contact the epson assistance, describing the problems you are facing, without mentioning the reset utility you used: as Denny Connaway previously indicated, they will problably supply you the procedure to reset the printer to default conditions, enabling the ink level monitor. My 777 has been working for six month now with the csic disabled and chip-less cartridges, but I haven't had any problem, because I refill cartridges on my own. You don't give enough informations: what interface is used to connect printer? Which button did you press to reset your cartridge?įrom what you write, it seems to me that you have disabled the csic chip, function normally not available for the sp950, since it probably doesn't provide a command to reactivate it. Unless I can resolve this problem the SSc Utility (with my assistance of course) will have damaged my printer beyond repair.Īnyone any ideas maybe or even better solutions, thanks in advance if anyone can help. I have emailed SSC about this problem, including an SSC Utility test report but to date I have been ignored. The printer is not communicating with the cartridges anymore, it doesn't even appear to care whether or not they're even installed. I tried more new cartridges hoping it was only a problem with the cartridge chips, no joy the problem remains.
I tested this by removing a cartridge and restarting Status Monitor, it still showed full cartridges and displayed "Ready To Print". Clearly there is now a danger that the printer will eventually suck air instead of ink. The Information button is also grayed out and unresponsive. The display in Status Monitor shows full levels on all cartidges but is grayed out (everything not just the blacks) and the printer is no longer reducing the levels with print jobs. WRONG, the printer now although still apparently functional and responding to print jobs ignores the ink cartridges altogether. I had just installed two new black cartidges so I thought no harm could come from resetting them, as a test sort of, well they would be full anyway so it couldn't do any harm, right. It has a set of functions labelled CSIC, supposed to reset the cartridge chips, for refilling etc. I was evaluating the "SSC Epson Service Utility Ver 2.91", it claims to be able to reset ink counters, waste ink counter etc. I may have screwed my fairly new (very expensive) Epson Photo 950.